PAYMENT

Full payment is required on placing the order unless special terms have been agreed.

All prices are quoted in British Pounds and are payable in British Pounds.

If you are not in the UK you may use the currency converter to check the current exchange rate. This will give you an approximate idea of what the shoes will cost in your own currency. However these are wholesale rates and in our experience the actual exchange rates given by the banks will be less favourable.

All bank charges are to be paid by the customer. If you fail to do so, we will request further payment and delay the processing of your order until this is done.

Ways to Pay

Cheque (UK and US customers only):
UK Customers:
Make out a cheque to A. Deissler for the amount specified in British pounds. Post it together with your order form and drawing of your foot.

US Customers:
We are happy to accept cheques made out in US Dollars. However it takes two weeks for such cheques to clear.
Bank charges at our end are GBP 7.00 for orders under GBP 100.00, and GBP 10.00  for orders over GBP 100.00.  Sadly, we have to pass this cost on to you.
Please note that the currency converter on this website is for guidance only and always undercharges by a few percent points.
Please get in touch with us before sending off an order and we will quote you with the correct amount due including postage and bank charges.

 

Postal Orders (UK customers only):
Make postal orders out to A. Deissler and have them "crossed". Please remember to fill in the name on the postal orders as blank ones - which can be cashed by anyone - have been known to go "missing" at the sorting office.

 

Cash (UK customers only):
You are of course welcome to pay in cash at any of the fairs we attend.
But please do NOT mail cash to us if you can avoid it. In exceptional cases this is possible if you check with us first and send the order-form and money insured by Special Delivery. Always send cash via Special Delivery as letters containing cash have been known to go "missing" at the sorting office.

 

Paypal (UK and international):
We prefer you to email us with your paypal details so that we can send you a paypal-invoice for the correct amount.
Sadly we have to pass the paypal transaction fees on to you. The fees are £1.00 for every £25.00 of order value, or part thereof.

Example:
Shoes  £40.00 + postage £4.00 = order value £44.00.
Add £2.00 paypal fee. Total amount due £46.00.

If you prefer you may initiate payment yourself. Our paypal account is sales.ana@btopenworld.com
Please transfer the funds in British Pounds to ensure that the correct amount arrives in our account.

You will still need to send us your measurements and order form via ordinary mail. Do NOT attempt to email us scans of your foot-measurements. The drawings get always distorted electronically and it is either extremely time consuming or impossible for us to restore them to their original size. Sorry, no can do, not even for you.

 

Credit Card:
Sorry,  we are unable to accept payment by credit card, yet.

 

Bank Transfer or Electronic Fund Transfer (UK and international):
We offer you this payment option which is cheaper and less complicated than a money order. If you choose to pay by bank transfer please place your order as usual and at the same time contact us so that we can exchange our bank details. We will then process your order as soon as the transaction with your bank is complete and we have received your order form and measurements by ordinary mail.
Please ensure that all bank charges are being paid by you.

 

Money Order, Bankers Draft (UK and international):
Bank charges for this form of payment are approx. GBP 8.00. Sadly, we have to pass this cost on to you. Please note that the currency converter on this website is for guidance only and always undercharges by a few percent points.
Please get in touch with us before sending off an order and we will quote you with the correct amount due including postage and bank charges.

 

Purchase Orders (UK Councils, Museums and large Theatres):
We do accept purchase orders from publicly funded bodies based in the UK. In addition to the usual order-form and foot-measurements we will require an officially signed off numbered purchase order from you. In this case payment is due within 30 days of receipt of goods and invoice. We charge an additional £10.00 administration fee for this payment option.

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© Ana Deissler Oct 2007